The Ghana Health Service has said it will soon begin star-rating public hospitals across the country.
The classification will be based on the hospital’s response to emergency situations, its human resource, equipment and financial strength.
Director General of the Ghana Health Service, Dr Ebenezer Appiah Denkyira in an interview with Joy News said the ranking aims at improving service quality based on resources available to a particular institution.
“In a hospital you need emergency response, when people are sick they are looking for three things, first are the people ready for me, secondly they want to see if you are conscious about the medication and third, they should be satisfied so that by the time they go home they are informed.
“We will also look at logistics management. So it is the human aspect, the technical aspect and the supporting structures,” he said.
Dr Denkyira also said the facility’s relationship with the community will be taken into account “because ideally the institution is for them and you are working there so you should be able to stay in touch with them.
“You should be able to tell the traditional leaders that guinea worm has come but this is what we are doing and should reflect in the media or personal touch.”
He is hopeful the ratings criteria, which has already been made available to all public health institutions, will ensure responsibility to duty.
